No this is not a common problem, but yes it happens, and it happens with other bikes with braze on style brackets on a carbon frame. why is it a soft material, would you rather have your bracket bent or have your frame broke if you break your chain and it yanks on the front der.
If it is bent you must either bend it back or replace the hanger, or shim the der. This is considered frame damage, and you are bending things that may break, so no shop is going to make a "commitment" that they can fix it. You already broke it, so the best they can tell you is we can try, but we may ruin it in the process. If you do choose to bend it back be carefull and watch the frame, if you see signs of the carbon flexing out then stop.
And dont try to bend the whole thing, just the thinner outer piece