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2013 s2 frame crack

Last post 01-24-2017 10:19 PM by Urymoto. 8 replies.
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  • 01-13-2017 6:37 PM

    2013 s2 frame crack

    Rear brake bolt hole crack. It's circular! What the hell is this? Have any of you seen this? Was braking harder with the rear on a downhill cause there was debris and didn't want to lock the front. Them I heard and felt something odd. When I get home I see this. It's an actual crack, not paint. And it widens as you apply pressure to the brake....any thoughts? http://s619.photobucket.com/component/Download-File?file=%2Falbums%2Ftt276%2Furymoto%2FIMG_2251_zps9avblpvn.jpg Thanks U
  • 01-14-2017 8:28 AM In reply to

    Re: 2013 s2 frame crack

    If you are the original owner, bring the bike to the LBS to check and start warranty replacement process.
    2009 S2, SRAM Rival, 50/34 Rotor Q-Rings, Mavic Ksyrium SLs 7.2Kg
  • 01-15-2017 1:05 PM In reply to

    Re: 2013 s2 frame crack

    Do i need to leave the bike there? Do you know if they can start the process with just photos and video?
  • 01-15-2017 3:39 PM In reply to

    Re: 2013 s2 frame crack

    You'll probably have to bring the bike first for them to review and send photos (or the frame) to Cervelos. Call the LBS first and ask for guidance. Luckily I didn't have to go through warranty replaecment, but if you search the forum you can find more info. It shouldn't be a complicated process if your shop know what they are doing.
    2009 S2, SRAM Rival, 50/34 Rotor Q-Rings, Mavic Ksyrium SLs 7.2Kg
  • 01-15-2017 5:54 PM In reply to

    Re: 2013 s2 frame crack

     I suppose it depends where you live.  I am 3+ hours from my closest Cervelo dealer.  I have done 2 frame warranty replacements based solely on photos.  Make sure you take really good and clear photos and maybe a couple of angles.  If Cervelo needs more info they will ask but my situation has been very positive when doing this with photos only.

  • 01-16-2017 9:02 AM In reply to

    Re: 2013 s2 frame crack

    Thanks. Process is started. Will see how long it takes...good thing it's winter...i feel quite safe just wahoo/zwifting
  • 01-16-2017 10:25 AM In reply to

    • Noel
    • Top 75 Contributor
    • Joined on 11-03-2012
    • Vancouver, Canada
    • Posts 249

    Re: 2013 s2 frame crack

    Urymoto:
    Do i need to leave the bike there? Do you know if they can start the process with just photos and video?

    It seems this is not the first time you filed a warranty claim as the first one is back in Q1 of 2014 for your S1. So you must be clear with the claim process by now.

    Hope you get a favorable respose. But any possibility of overtorque here and there when you were building up the replacement frame? Kind of difficult to prove this but it is equally hard to rule this possibility out.

    2013 Cervelo S5 - Shimano Ultegra / Zipp 404
    2009 Cervelo S1 - Shimano Ultegra / Zipp 404
    2009 Cervelo S2 - SRAM Force / SRAM S60

    Santa Cruz VP Free
    Santa Cruz Superlight
    Trek Speed Concept
    Trek Marlin

  • 01-16-2017 11:07 AM In reply to

    Re: 2013 s2 frame crack

    Nah. It happened during a ride. I clean and inspect it religiously. No way an overtorque. Plus the way the crack formed is just not consistent with that
  • 01-24-2017 10:19 PM In reply to

    Re: 2013 s2 frame crack

    They have offered me a blemished 2017 s3 for 1200. Apparently nothing else in inventory other than a 2013 s2. Thanks for all the advice and help
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