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  • Re: Cervelo's frames, cracks and warranty

    I would like your help David in getting this in front of the appropriate manager at Cervelo....no need to carry on here in this open forum.  Thank you. The "final" decision from Cervelo warranty dept was that the cracked frame was caused by an accident.  However, I have not crashed once on the bike, and the local ...
    Posted to Forum (Forum) by Tom Finn on 11-15-2012
  • Re: Cervelo's frames, cracks and warranty

    Well, the "final" decision from Cervelo warranty dept was that the cracked frame was caused by an accident.  However, I have not crashed once on the bike, and the cocal Cervelo-certified bike store, after a thorough evaluation determined that it had not been in a crash.  No marks at all on the bike, components, etc.  ...
    Posted to Forum (Forum) by Tom Finn on 11-15-2012
  • Cervelo's frames, cracks and warranty

    Cervelo is known as one of the top brand mfrs in the world for quality, state-of-the-art bikes.   However, their frames also appear to have a higher proportion of defects than other top-brand frames out there.  Notwithstanding the high proportion of defective frames, Cervelo has maintained it's good-will and reputation ...
    Posted to Forum (Forum) by Tom Finn on 11-12-2012
  • Re: Cracked Frame - Cervelo R3 product defect

    Thank you. Yes.. Bottom bracket. I've heard cervelo stands behind their product and when a product is defective they typically make good on it.
    Posted to Forum (Forum) by Tom Finn on 10-30-2012
  • Cracked Frame - Cervelo R3 product defect

    My Cervelo R3 has a cracked frame.  I'm not sure how long it has been cracked, as it was just noticed by a bike mechanic who was giving by bike a routine tune-up.  The bike mechanic told me that this particular model of Cervelo frames had a known defect in the exact area where my crack is present, and was the subject of a ...
    Posted to Forum (Forum) by Tom Finn on 10-30-2012
Page 1 of 1 (5 items)
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